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Customer Service Essentials: Build Skills Employers Want
This customer service workshop is designed to help students develop the confidence and practical skills needed to succeed in any customer-facing role.
Participants will learn how to communicate clearly and professionally, handle customer enquiries and challenges with confidence, and deliver positive experiences in fast-paced environments. The workshop also focuses on teamwork, problem-solving, and adaptability, the key employability skills valued across industries such as retail, hospitality, events, health, and corporate settings.
By the end of the session, students will feel better prepared to represent an organisation professionally and stand out to employers while studying and beyond.
Course Cost
DUSA Gold Member: $84
DUSA Silver Member: $94.50
DUSA Bronze Member: $99.75
Non Member: $105
