The Student Advocacy and Support Service is here to help.

Many students face issues or difficulties during their university studies. DUSA employs qualified and experienced Advocates who offer confidential advice and support. Advocates will listen to your concerns and assist you with your academic matters.

When accessing the service, your Advocate will work together with you to assess your situation and discuss possible courses of action. Advocates can assist with your response to the relevant faculty or section of the University, as well as review draft letters and accompany you to meetings or hearings.

If we are unable to work through your problems with you, we will help you find the service you need. Our student-oriented team is always available and willing to assist you. Contact us today to arrange a free appointment.
The DUSA Student Advocacy and Support Service (SASS) is an independent service, students who access the service have a number of rights and responsibilities.

Advocacy Support staff member sitting at a desk talking with a male student

Academic integrity allegation

Support with written submissions, hearings, outcomes and appeals.

Group of students and Advocacy staff sitting around a table talking

Exclusion proposal

Support with academic progress letters, written submissions, review meetings, outcomes and appeals.

Male sitting at a desk in front of a laptop writing notes

Condition proposal

Support with responding to a condition proposal and how to proceed.

Female sitting on a couch in a waiting room

Review of results

Support with applying for an academic or administrative review of results.

a notebook on a desk with a person using a pen to write notes

Student misconduct allegation

Support with written submissions, meetings, outcomes and appeals.

A person holding a thermometer after taking someones temperature

Special consid and extensions

Support with special consideration and extension application/s.

Student dressed in graduation gown with certificate in hand

Final unit to complete

Support with final unit to complete applications (pass conceded or supplementary assessment).

male student sitting at a desk studying and writing notes

Remission & refund of debt

Support with remission/refund of debt applications and outcome appeals.

A denim back pack with books on shelves in the background

Student concerns and complaints

Support with student concerns and making a complaint.

Textbooks sitting on a desk in a classroom

HDR Support

Find out how we can provide support with higher degree by research matters.

Female sitting at a desk in front of a laptop filling out a form

Re-admission after exclusion

Support with applying for re-admission after exclusion.

A cup sitting on a ledge holding many pens